AI for Financial Advisers · Australia

Less paraplanning.More advice time.Same compliance.

An advice practice runs on a calendar of reviews, renewals and follow-ups, and every one of them creates paperwork. NOYS automates the scheduling, chasing and first drafts around that calendar. The advice, and the adviser's name on it, stay human.

Updated

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The review cycle eats the week.

A small practice might have one or two advisers, a paraplanner and a client services officer looking after a few hundred ongoing clients. For each client the year follows the same pattern: book the review, send the fact-find update, gather statements from platforms and super funds, prepare the meeting file, hold the meeting, write it up, implement, and file everything so it would survive an audit.

The advice in the middle is what clients pay for. Everything around it is coordination, and most of that coordination happens by email.

That is where automation helps. It keeps the calendar moving and drafts the paperwork, and the adviser still decides and signs.

Automations

Five workflows worth automating first.

Review scheduling

CRM + calendar

Works out which clients are due for a review, sends the invitation with a booking link, follows up if there is no reply, and gives the client services officer a weekly list of anyone still unbooked.

Fact-find update chasing

Forms + email

Sends the pre-review questionnaire, checks which answers came back, and reminds the client before the meeting. Example: a couple who changed jobs since last year and have not yet sent new payslips.

Fee renewal tracker

CRM + e-signature

Tracks each ongoing fee arrangement's renewal date, sends the documents your practice has approved at the right time, and escalates unsigned consents to the adviser well before the deadline.

Meeting file preparation

Platform data + docs

Gathers the latest statements and balances into your standard meeting file and flags changes since the last review for the paraplanner to check.

Post-meeting summary draft

Notes + templates

Turns the adviser's notes into a draft client summary and action list for the adviser to edit and approve before anything is sent.

What ASIC expects when licensees use AI.

ASIC has looked at this directly. In Report 798, Beware the gap, it reviewed how 23 AFS and credit licensees use and plan to use AI. The accompanying media release reports that around 60% of those licensees intended to ramp up their AI use, and nearly half had no policies that considered consumer fairness or bias. ASIC Chair Joe Longo said licensees must consider their existing obligations and duties rather than wait for AI-specific laws, including proper and ongoing due diligence on third-party AI suppliers.

For a small practice, that means knowing which AI tools touch client data, writing down what each one does, and checking suppliers before connecting them. Every NOYS build comes with that documentation, ready to hand to your licensee.

Ongoing fees are the other compliance deadline that runs on admin. ASIC's FAQs on ongoing fee arrangements and consents set out the current rules. The annual fee disclosure statement was removed by the Delivering Better Financial Outcomes changes, but you still need the client's written consent to deduct ongoing fees, renewed each year, and that consent can be sought electronically, for example by email or on a webpage. Automation can track the dates and send the paperwork. It should never decide what the paperwork says.

Privacy applies as well. The OAIC's guidance on commercially available AI products says privacy obligations apply to personal information put into an AI system, and recommends as best practice not entering personal information into publicly available AI chatbots. Client financial files stay out of public tools.

What the Sprint looks for in an advice practice.

The Sprint starts with a 45-minute interview and ends with a written report. We meet the adviser and the client services officer and walk through one client's year, from review invitation to fee renewal.

We look for chasing that follows a fixed pattern, meeting preparation that means copying numbers between systems, and write-ups that start from a blank page. We also flag anything that sits too close to the advice itself, so it stays with the adviser.

Every automation in the report is ranked and carries a fixed Build price. If we cannot find five hours a week, the $999 comes back.

Published pricing.

Mini sprint

Free

15 minutes. We look at one workflow and tell you if it is worth automating.

The Sprint

$999

45-minute interview and a written report. Five hours a week found or the $999 comes back.

The Build

From $1,500

One automation, built and live. Fixed price, quoted in your Sprint report.

The Concierge

From $1,200/mo

Two working sessions a month. Month-to-month.

All prices in AUD.

Common questions.

Does ASIC allow advisers to use AI?

Yes, but existing obligations still apply. ASIC's 24-238MR says licensees must consider their existing obligations and duties when deploying AI, including due diligence on third-party AI suppliers.

Can automation handle ongoing fee renewals?

It can handle the admin, not the decision. ASIC's consent FAQs confirm written consent can be sought electronically, so an automation can track renewal dates, send the documents your practice has approved and chase signatures.

Will AI write our Statements of Advice?

No. We automate the admin around advice, such as scheduling, data gathering and first-draft meeting summaries. The adviser remains responsible for the advice and any document that contains it.

Can we record client meetings for AI file notes?

Only with the client's clear consent and a tool whose data terms you have checked. The OAIC's AI guidance says privacy obligations apply to personal information put into AI systems, and your licensee may have its own policy.

How much does it cost?

The Sprint is $999 AUD, and if we cannot find five hours a week the $999 comes back. A Build starts at $1,500 AUD, fixed price. The Concierge starts at $1,200 AUD a month. The first 15-minute mini sprint is free.

Start with a free 30-minute call.

We'll ask about your client volume, your practice management system, and the tasks eating the most adviser time. If automation makes sense, we'll scope it on the call.

Book the discovery called@noys.co