AI automation · Sydney, NSW (remote)

AI consultant forSydney small businesses.

NOYS is an AI consultant for Sydney businesses, working remotely from our base at Hope Island in Queensland. We don't have a Sydney office. The Delete List call happens on video, and the automations connect to the cloud tools you already use, so the work doesn't need us in the room.

Updated

Sydney context

Sydney sells professional hours.

The City of Sydney local area alone has 88,192 active businesses (economy.id). The council's 2022 Floor Space and Employment Survey counted 21,618 business premises in the area (City of Sydney). Most of them are small: across Australia, 97.3% of businesses employ fewer than 20 people (Australian Small Business and Family Enterprise Ombudsman).

Desk-based work dominates. Professional, scientific and technical services make up 21.9% of registered businesses in the City of Sydney, compared with 14.0% across New South Wales (economy.id, businesses by industry). Firms like these sell their time, so an hour spent retyping data or chasing documents is an hour nobody can bill.

Greater Sydney had 5,638,830 residents at June 2025 after adding 75,230 people (1.4%) over the year (ABS Regional Population). Some of the biggest growth was on the city's edge, where Box Hill - Nelson added 3,911 people. For businesses serving those suburbs, the admin grows with the customer base.

The national AI numbers don't agree with each other. The ABS Characteristics of Australian Business survey found about 12% of businesses used AI in 2024-25, and the National AI Centre's AI Adoption Tracker reported in June 2025 that 41% of SMEs were adopting it. A Sydney practice needs to know something narrower: whether AI can take over the retyping and chasing in its own week. The Delete List checks that.

Workflows

Five workflows worth automating first.

01

Time capture and billing prep

For firms that bill by the hour, a tool can turn calendar entries, emails and document activity into draft time entries for a person to review. Fewer billable hours go missing at month end.

02

Client onboarding and document collection

New clients get a checklist, reminders about missing documents, and a client file set up automatically once everything arrives. An accounting or financial advice practice can stop chasing ID and tax documents by hand.

03

Enquiry triage

Inbound enquiries are sorted by service and urgency, answered with a relevant first reply, and passed to the right person with a short summary attached.

04

Compliance file checks

Before a file is signed off, a tool confirms the required documents are there and the main fields are filled in, then lists anything missing. Mortgage brokers and advisers still make the final call themselves.

05

Weekly pipeline and client reports

Figures from your CRM, practice software and Xero are pulled into a short summary that reaches partners every Monday, instead of someone putting it together by hand.

The Delete List

What The Delete List looks for.

The Delete List is a 45-minute video call with you and the person who handles your admin, then a written report. We work with Sydney businesses remotely, so there's no travel on your bill. We work through a normal week with you and look for:

  • Jobs someone does every week that follow the same steps each time.
  • Places where the same information gets typed into two systems.
  • Work that sits waiting for a person to notice it, like unanswered enquiries or unpaid invoices.
  • The hours each fix would save per week, and what it would cost to build.
  • Workflows to leave alone because they need judgement or the saving is too small.

If The Delete List doesn't find you 20 hrs per month, we refund the $999. Anything we build for you is live within 14 days, or we refund you.

Pricing

What it costs in Sydney.

The price is the same in every city, in Australian dollars. You can stop after any step.

The Delete List: what happens on the call and what's in the report

Industries

Sydney businesses we work with.

Accounting & bookkeeping

Invoice processing, client follow-up, Xero/MYOB reconciliation, quarterly reporting.

Legal practices

Client intake, document drafting, matter status updates, document completeness checking.

Real estate agencies

Buyer follow-up, property listing copy, tenant communication, inspection scheduling.

Financial services

Client onboarding, report generation, compliance document checking.

Medical & allied health

Appointment follow-up, after-hours enquiries, recall campaigns, patient intake.

Trade & construction

Quote follow-up, job scheduling, subcontractor communication, variation management.

FAQ

Common questions.

Does NOYS have an office in Sydney?

No, NOYS doesn't have a Sydney office. We're based at Hope Island in Queensland and work with Sydney businesses remotely, using video calls, email and shared documents.

Can you automate our workflows without visiting the office?

Yes, in most cases we can. The automations connect to cloud tools such as Microsoft 365, Gmail, Xero and your CRM, using access you grant and can revoke. If a workflow depends on software that only runs on a machine in your office, your report will say so.

Do I need to get anything ready before the call?

No. You don't need to prepare anything or know what any tool is called. We ask how your week runs, and you already know that part. The call is on video, so you can take it from your desk.

How much does AI automation cost for a Sydney business?

The Delete List is $999 AUD, the same as in every other city. A Build is a fixed price quoted in your report, and so is Concierge support.

Which Sydney businesses is this best suited to?

It suits businesses where staff spend hours a week on repeatable admin, and in Sydney that is often professional services. They make up 21.9% of registered businesses in the City of Sydney (economy.id).

What if The Delete List doesn't find 20 hrs per month?

If The Delete List doesn't find you 20 hrs per month, we refund the $999. Anything we build for you is live within 14 days, or we refund you.

Sources

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What would you delete from your week?

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