AI automation · Melbourne, VIC (remote)
AI automation forMelbourne small businesses.
NOYS works with Melbourne businesses remotely. We're based at Hope Island in Queensland and have no Melbourne office, so the Sprint interview runs over video and the automations are built into the cloud tools your team already logs into.
Updated
Melbourne context
Melbourne added more people than any other capital.
Greater Melbourne grew by 105,030 people in 2024-25, the largest increase of any Australian capital, taking it to 5,435,590 residents (ABS Regional Population). Net overseas migration accounted for 81,200 of that. The outer west and north grew fastest: Rockbank - Mount Cottrell added 4,602 people, Mickleham - Yuroke 4,145 and Fraser Rise - Plumpton 4,064.
The city centre runs on professional work. Professional, scientific and technical services account for 21.4% of registered businesses in the City of Melbourne, compared with 12.6% across Victoria (economy.id, businesses by industry). At the 2021 Census, 100,077 people working in the City of Melbourne were in that sector, and another 77,762 worked in financial and insurance services (economy.id, employment by industry).
Most firms are small. Across Australia, 97.3% of businesses employ fewer than 20 people (Australian Small Business and Family Enterprise Ombudsman). A 10-person practice still has to onboard clients, chase documents and report back to them, usually with nobody in the office whose job is to automate any of it.
The ABS found about 12% of Australian businesses used AI in 2024-25 (ABS Characteristics of Australian Business). The National AI Centre's AI Adoption Tracker puts the share of SMEs adopting AI at 41% in June 2025. Both are national figures. Neither says whether the AI in a given business is doing anything useful, and that is the question the Sprint answers for yours.
Workflows
Five workflows worth automating first.
Client onboarding and document collection
New clients get a document checklist and reminders until everything is in. Then the file is set up and the details go into your CRM. Financial advisers and accountants can stop sending "just following up" emails by hand.
Meeting notes into actions
After a client meeting, the notes or recording become a summary, a task list in your practice software and a draft follow-up email that the adviser checks before sending.
Bills and receipts into Xero or MYOB
Bills and receipts are read, coded and drafted into your accounting software for approval, and anything unusual is flagged for a person to look at.
Tenant and buyer communication
For property managers, routine tenant questions, maintenance requests and inspection notices get answered or logged straight away. Urgent issues go to a person.
Monthly client reporting
Data from Xero, Google Analytics or your CRM is pulled into a draft report for each client, so your team spends its time on the commentary instead of copying numbers across.
The Sprint
What the Sprint looks for.
The Sprint is a 45-minute video interview with you and whoever handles the admin, followed by a written report. We work with Melbourne businesses remotely, so it all happens over video. We take a normal week and look for:
- Jobs someone does every week that follow the same steps each time.
- Places where the same information gets typed into two systems.
- Work that sits waiting for a person to notice it, like unanswered enquiries or unpaid invoices.
- The hours each fix would save per week, and what it would cost to build.
- Workflows to leave alone because they need judgement or the saving is too small.
If the report doesn't find five hours a week your team can get back, the $999 comes back.
Pricing
What it costs in Melbourne.
The prices are the same in every city, in Australian dollars. You can stop after any step.
Mini sprint
Free
A 15-minute call on one workflow. You find out whether it is worth automating before you spend anything.
The Sprint
$999 AUD
A 45-minute interview and a written report. If it doesn't find five hours a week your team can get back, the $999 comes back.
Build
From $1,500 AUD
One workflow automated at a fixed price. The scope and the price are written down before work starts.
Concierge
From $1,200 AUD/month
Two working sessions a month plus direct access between calls, for businesses that want ongoing help.
Industries
Melbourne businesses we work with.
Accounting firms
Invoice processing, client chasing, Xero reconciliation, quarterly report drafting.
Legal practices
Client intake, standard letters, matter updates, document completeness checking.
Real estate
Buyer follow-up, listing copy, property management communications.
Medical & allied health
After-hours enquiries, appointment follow-up, recall campaigns.
Financial services
Client onboarding, report generation, KYC document extraction.
Professional services
Proposal generation, client reporting, onboarding automation.
FAQ
Common questions.
Does NOYS have a Melbourne office?
No, NOYS has no Melbourne office. We're based at Hope Island in Queensland and work with Melbourne businesses remotely, over video calls and email.
How does remote AI automation work?
It works inside the software you already use. You give us access to tools such as Microsoft 365 or Gmail, Xero and your CRM, we build and test the automation there, and we hand it over on a video call. You can remove our access whenever you like.
How much does AI automation cost for a Melbourne business?
The Sprint is $999 AUD, and a Build starts from $1,500 AUD at a fixed price quoted in the Sprint report. Concierge support starts at $1,200 AUD a month. A free 15-minute mini sprint is available first if you want to check fit.
Is my business too small for automation?
Probably not, if someone spends a few hours each week on the same admin. The Sprint looks for at least five hours a week your team can get back, and if it can't find them, you get the $999 back.
Which Melbourne industries is this suited to?
It suits firms with heavy client admin, such as accounting, financial advice, legal and property management. Professional services make up 21.4% of registered businesses in the City of Melbourne (economy.id).
Sources
- ABS: Regional population, 2024-25
- economy.id: Businesses by industry, City of Melbourne
- economy.id: Employment by industry (Census), City of Melbourne
- ASBFEO: Number of small businesses in Australia
- ABS: Characteristics of Australian Business, 2024-25
- Minister for Industry and Innovation: AI Adoption Tracker release
Melbourne business. One workflow automated.
Free 30-minute discovery call. We identify the right automation and quote it before you commit.