AI automation · Melbourne, VIC (remote)

AI consultant forMelbourne small businesses.

NOYS is an AI consultant for Melbourne businesses, working remotely. We're based at Hope Island in Queensland and have no Melbourne office, so The Delete List call runs over video and the automations are built into the cloud tools your team already logs into.

Updated

Melbourne context

Melbourne added more people than any other capital.

Greater Melbourne grew by 105,030 people in 2024-25, the largest increase of any Australian capital, taking it to 5,435,590 residents (ABS Regional Population). Net overseas migration accounted for 81,200 of that. The outer west and north grew fastest: Rockbank - Mount Cottrell added 4,602 people, Mickleham - Yuroke 4,145 and Fraser Rise - Plumpton 4,064.

In the city centre, professional, scientific and technical services account for 21.4% of registered businesses in the City of Melbourne, compared with 12.6% across Victoria (economy.id, businesses by industry). At the 2021 Census, 100,077 people working in the City of Melbourne were in that sector, and another 77,762 worked in financial and insurance services (economy.id, employment by industry).

Most firms are small. Across Australia, 97.3% of businesses employ fewer than 20 people (Australian Small Business and Family Enterprise Ombudsman). A 10-person practice still has to onboard clients, chase documents and report back to them, usually with nobody in the office whose job is to automate any of it.

The ABS found about 12% of Australian businesses used AI in 2024-25 (ABS Characteristics of Australian Business). The National AI Centre's AI Adoption Tracker puts the share of SMEs adopting AI at 41% in June 2025. Both are national figures. Neither says whether the AI in a given business is doing anything useful, and that is the question The Delete List answers for yours.

Workflows

Five workflows worth automating first.

01

Client onboarding and document collection

New clients get a document checklist and reminders until everything is in. Then the file is set up and the details go into your CRM. Financial advisers and accountants can stop sending "just following up" emails by hand.

02

Meeting notes into actions

After a client meeting, the notes or recording become a summary, a task list in your practice software and a draft follow-up email that the adviser checks before sending.

03

Bills and receipts into Xero or MYOB

Bills and receipts are read, coded and drafted into your accounting software for approval, and anything unusual is flagged for a person to look at.

04

Tenant and buyer communication

For property managers, routine tenant questions, maintenance requests and inspection notices get answered or logged straight away. Urgent issues go to a person.

05

Monthly client reporting

Data from Xero, Google Analytics or your CRM is pulled into a draft report for each client, so your team spends its time on the commentary instead of copying numbers across.

The Delete List

What The Delete List looks for.

The Delete List is a 45-minute video call with you and whoever handles the admin, followed by a written report. Nobody has to travel. We take one normal week in your business and look for:

  • Jobs someone does every week that follow the same steps each time.
  • Places where the same information gets typed into two systems.
  • Work that sits waiting for a person to notice it, like unanswered enquiries or unpaid invoices.
  • The hours each fix would save per week, and what it would cost to build.
  • Workflows to leave alone because they need judgement or the saving is too small.

If The Delete List doesn't find you 20 hrs per month, we refund the $999. Anything we build for you is live within 14 days, or we refund you.

Pricing

What it costs in Melbourne.

The price is the same in every city, in Australian dollars. You can stop after any step.

The Delete List: what happens on the call and what's in the report

Industries

Melbourne businesses we work with.

Accounting firms

Invoice processing, client chasing, Xero reconciliation, quarterly report drafting.

Legal practices

Client intake, standard letters, matter updates, document completeness checking.

Real estate

Buyer follow-up, listing copy, property management communications.

Medical & allied health

After-hours enquiries, appointment follow-up, recall campaigns.

Financial services

Client onboarding, report generation, KYC document extraction.

Professional services

Proposal generation, client reporting, onboarding automation.

FAQ

Common questions.

Does NOYS have a Melbourne office?

No, NOYS has no Melbourne office. We're based at Hope Island in Queensland and work with Melbourne businesses remotely, over video calls and email.

How does remote AI automation work?

It works inside the software you already use. You give us access to tools such as Microsoft 365 or Gmail, Xero and your CRM, we build and test the automation there, and we hand it over on a video call. You can remove our access whenever you like.

What will you actually ask me?

How your week runs: what yesterday looked like, where you type the same thing into two places, what you'd drop from your week if you could, and what you pay for that nobody uses. You won't need to know anything about AI to answer.

How much does AI automation cost for a Melbourne business?

The Delete List is $999 AUD. A Build is a fixed price quoted in your report, and so is Concierge support.

Is my business too small for automation?

Probably not, if someone spends a few hours each week on the same admin. The Delete List looks for at least 20 hrs per month your team can get back. If The Delete List doesn't find you 20 hrs per month, we refund the $999. Anything we build for you is live within 14 days, or we refund you.

Which Melbourne industries is this suited to?

It suits firms with heavy client admin, such as accounting, financial advice, legal and property management. Professional services make up 21.4% of registered businesses in the City of Melbourne (economy.id).

Sources

Not sure where to start? 15 minutes, free.

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What would you delete from your week?

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