AI automation · Gold Coast, QLD
AI automation forGold Coast small businesses.
NOYS is a Gold Coast business, based at Hope Island. We find the admin that takes up your week in one 45-minute call and a written report, then set up the fixes at a fixed price if you want them. Local clients get The Delete List call and the Build handover face to face.
Updated
Gold Coast context
A city of builders and small operators.
Gold Coast City has 94,723 active businesses, according to economy.id, and the number is still rising: 873 more were added in the March 2026 quarter (economy.id business trends). Across Australia, 97.3% of businesses have fewer than 20 employees (Australian Small Business and Family Enterprise Ombudsman). In a business that size, the quoting, invoicing and chasing tends to land on one or two people.
Construction is the city's biggest category of business. It makes up 18.5% of registered businesses in Gold Coast City, compared with 17.0% across Queensland (economy.id, businesses by industry). Builders and trades lose a lot of unpaid hours to quotes, variations, supplier invoices and site paperwork, so those are the jobs we look at first.
It is a big economy by Queensland standards. Gold Coast City's Gross Regional Product is estimated at $55.17 billion, or 10.43% of Queensland's Gross State Product (economy.id economic profile).
AI use is patchy. About 12% of Australian businesses reported using AI in 2024-25 (ABS Characteristics of Australian Business), while the National AI Centre's AI Adoption Tracker reported in June 2025 that 41% of small and medium businesses were adopting it. The two surveys measure different things, and neither tells a Gold Coast owner which of this week's jobs could run without them. The Delete List works that out job by job.
Workflows
Five workflows worth automating first.
Quote follow-up for trades and builders
Every quote you send gets a reminder at set intervals, and the reminders stop the moment the client replies. Construction is almost a fifth of registered Gold Coast businesses, so it is a sensible first workflow to check.
Supplier invoices and variations
Supplier bills and subcontractor invoices are read, matched to the right job and drafted into Xero or MYOB for someone to approve. Variations get logged against the job so they make it onto the final invoice.
Enquiry and booking replies
Enquiries from your website, email or booking system get a relevant reply within minutes, including after hours, and land in your CRM with the details already filled in. This suits clinics, accommodation and service businesses that take enquiries outside office hours.
Appointment reminders and rebooking
Allied health and beauty clinics can send reminders, let clients confirm or reschedule by replying, and prompt people who are due for a return visit.
Review requests after a job
When a job is marked complete, the customer gets a short thank-you message with a link to leave a Google review. Nobody has to remember to ask.
The Delete List
What The Delete List looks for.
The Delete List starts with a 45-minute call with you and whoever does the admin, and ends with a written report. We can come to your premises for the call or do it over video. Walking through a normal week, we look for:
- Jobs someone does every week that follow the same steps each time.
- Places where the same information gets typed into two systems.
- Work that sits waiting for a person to notice it, like unanswered enquiries or unpaid invoices.
- The hours each fix would save per week, and what it would cost to build.
- Workflows to leave alone because they need judgement or the saving is too small.
If The Delete List doesn't find you 20 hrs per month, we refund the $999. Anything we build for you is live within 14 days, or we refund you.
Pricing
What it costs in Gold Coast.
The price is the same in every city, in Australian dollars. You can stop after any step.
Free call
Free
- Your time
- 15 minutes
- You get
- One bottleneck, one tool to fix it
First paid step
The Delete List
$999
- Your time
- One 45-minute call
- You get
- A written report naming 3–7 tools, credited to a build
Build
Quoted in your report
- Your time
- Live within 14 days
- You get
- The tools your report names, set up on your accounts
Concierge
Quoted in your report
- Your time
- 90 minutes a month
- You get
- Two working sessions a month, plus direct access
The Delete List: what happens on the call and what's in the report
Industries
Gold Coast businesses we work with.
Tourism & hospitality
Booking follow-up, guest communications, review request sequences.
Property & real estate
Listing copy, buyer follow-up, property management automation.
Health & allied health
Appointment reminders, recall campaigns, patient intake forms.
Professional services
Proposal generation, client onboarding, reporting.
Trade & construction
Quote follow-up, job scheduling, client update notifications.
Cafes and salons
Rosters, booking reminders, no-show follow-up, review requests.
FAQ
Common questions.
Is NOYS based on the Gold Coast?
Yes, NOYS is based at Hope Island, QLD 4212, and was founded by Ed Steward. Gold Coast clients can meet us in person for The Delete List call and the Build handover.
How much does AI automation cost on the Gold Coast?
The Delete List, our AI audit, costs $999 AUD. A Build is a fixed price quoted in your report, and so is Concierge support for businesses that want ongoing help.
Is automation worth it for a small trade business?
It is worth it when the same admin comes back every week. Quotes, invoices, job updates and review requests follow the same steps each time, which makes them the easiest jobs to automate. The Delete List puts a number on the hours before you spend anything on a Build.
We're flat out already. Where would you even start?
We'd ask what slips first when a busy week gets busier, whether that's quotes going out late, calls you can't take on site or invoices that wait till Sunday. Whatever your answer is, that's where the call starts.
Will it work with the software I already use?
In most cases it will. We connect to the tools you already have, such as Gmail or Outlook, Xero or MYOB, and your booking or job management system. If a tool can't connect, your report tells you before you pay for a Build.
Do you only work with Gold Coast businesses?
No, we work with businesses across Australia. Gold Coast and Brisbane clients can meet us in person, and we work with Sydney and Melbourne businesses remotely.
What if The Delete List doesn't find 20 hrs per month?
If The Delete List doesn't find you 20 hrs per month, we refund the $999. Anything we build for you is live within 14 days, or we refund you.
Sources
- economy.id: Business locations, Gold Coast City
- economy.id: Business trends, Gold Coast City
- economy.id: Businesses by industry, Gold Coast City
- economy.id: Economic profile, Gold Coast City
- ASBFEO: Number of small businesses in Australia
- ABS: Characteristics of Australian Business, 2024-25
- Minister for Industry and Innovation: AI Adoption Tracker release
What would you delete from your week?
A sentence is enough. We'll reply with a time for a free 15-minute call.
He replies within one working day.