AI automation · Brisbane, QLD
AI automation forBrisbane small businesses.
NOYS finds the admin that takes up your team's week in one 45-minute call and a written report, then sets up the fixes at a fixed price if you want them. We're based at Hope Island on the northern Gold Coast, and we meet Brisbane clients in person for The Delete List call and the handover.
Updated
Brisbane context
Brisbane runs on small teams.
There were almost 146,000 registered businesses in Brisbane in 2024-25, according to Brisbane City Council, and the city had a labour force of almost 850,000 people in March 2026. Across Australia, 97.3% of businesses employ fewer than 20 people (Australian Small Business and Family Enterprise Ombudsman). So most Brisbane firms that could use automation have no IT department, and nobody on staff whose job is to set it up.
The region keeps growing. Greater Brisbane added 58,223 residents in 2024-25, a 2.1% rise and the second-fastest growth rate of any capital city after Perth (ABS Regional Population). Ripley in Ipswich grew by 3,100 people and Chambers Flat - Logan Reserve by 1,800. More households means more enquiries, bookings and invoices landing on the same small teams.
The business mix leans towards desk work. Professional, scientific and technical services make up 18.0% of registered businesses in the City of Brisbane, compared with 12.4% across Queensland (economy.id, City of Brisbane). Accountants, lawyers, engineers and consultants spend a lot of their week on email, documents and follow-up. Automation handles that kind of work well.
How many businesses already use AI depends on who you ask. The ABS Characteristics of Australian Business survey found about 12% of Australian businesses used AI in 2024-25. The National AI Centre's AI Adoption Tracker reported in June 2025 that 41% of small and medium businesses were adopting AI. The surveys ask different questions, and neither one tells you whether AI is saving your business any time. The Delete List answers that for one business at a time.
Workflows
Five workflows worth automating first.
Enquiry triage and first reply
A tool reads each web form or email enquiry, tags it by job type, sends a relevant first reply within minutes and logs it in your CRM. An accounting practice, for example, could send every "new client" email straight into an onboarding checklist with the engagement letter link attached.
Document intake and checking
Client documents that arrive by email or upload get renamed, filed against the right matter or job, and checked for missing pages or signatures. A law firm could have unsigned authorities flagged before the file reaches a solicitor.
Supplier bills into Xero or MYOB
Bills are read, coded and drafted into your accounting software for a person to approve. The tool does the typing and your bookkeeper still decides what gets paid.
Quote and invoice follow-up
Sent quotes and overdue invoices get timed, polite reminders that stop as soon as the client replies or pays. A trade business quoting jobs in fast-growing suburbs like Ripley or Logan Reserve can chase every quote without anyone having to remember.
Monday morning reporting
Figures from your practice software, Xero and ad accounts are pulled into a one-page summary that lands in your inbox before the week starts, so nobody spends Monday building a spreadsheet.
The Delete List
What The Delete List looks for.
The Delete List is a 45-minute call with you and whoever handles the admin, followed by a written report. Brisbane clients can do the call in person or on a video call. We go through a normal week and look for:
- Jobs someone does every week that follow the same steps each time.
- Places where the same information gets typed into two systems.
- Work that sits waiting for a person to notice it, like unanswered enquiries or unpaid invoices.
- The hours each fix would save per week, and what it would cost to build.
- Workflows to leave alone because they need judgement or the saving is too small.
If The Delete List doesn't find you 20 hrs per month, we refund the $999. Anything we build for you is live within 14 days, or we refund you.
Pricing
What it costs in Brisbane.
The price is the same in every city, in Australian dollars. You can stop after any step.
Free call
Free
- Your time
- 15 minutes
- You get
- One bottleneck, one tool to fix it
First paid step
The Delete List
$999
- Your time
- One 45-minute call
- You get
- A written report naming 3–7 tools, credited to a build
Build
Quoted in your report
- Your time
- Live within 14 days
- You get
- The tools your report names, set up on your accounts
Concierge
Quoted in your report
- Your time
- 90 minutes a month
- You get
- Two working sessions a month, plus direct access
The Delete List: what happens on the call and what's in the report
Industries
Brisbane businesses we work with.
Accounting firms
Xero reconciliation, client follow-up, invoice extraction.
Real estate agencies
Buyer follow-up, listing copy, property management.
Law firms
Document drafting, client intake, matter updates.
Medical practices
Appointment follow-up, recall campaigns, patient queries.
Trade businesses
Quote follow-up, job scheduling, client communications.
Professional services
Proposal generation, onboarding, reporting automation.
FAQ
Common questions.
Do you meet Brisbane clients in person?
Yes, we meet Brisbane clients in person. NOYS is based at Hope Island on the Gold Coast, and Brisbane is part of our face-to-face service area for The Delete List call and the Build handover. The work in between happens over video and email.
How much does AI automation cost for a Brisbane small business?
Most businesses start with The Delete List, our $999 AI audit: one 45-minute call and a written report naming 3–7 tools. Your report quotes any Build at a fixed price before you commit, and Concierge support, if you want ongoing help, is quoted in your report too.
Which Brisbane businesses get the most out of automation?
Businesses with a lot of repeat admin get the most out of it, such as accounting, legal, property, allied health and trades. Professional services are 18% of registered businesses in the City of Brisbane (economy.id), and much of their week is email, documents and follow-up.
Do I need to buy new software?
Usually you don't. We connect automations to the tools you already pay for, like Gmail or Outlook, Xero or MYOB, and your CRM or practice management system. If one of your tools can't connect, your report says so.
Am I already paying for something that would do this?
Sometimes. One of the first things we ask is what you pay for every month and which parts nobody uses. If the fix is a setting in Xero, your CRM or your booking system, the report says so, and it costs nothing extra to switch on.
What happens if The Delete List doesn't find much?
You get your money back. If The Delete List doesn't find you 20 hrs per month, we refund the $999. Anything we build for you is live within 14 days, or we refund you.
Sources
- Brisbane City Council: Brisbane's key economic facts
- ABS: Regional population, 2024-25
- economy.id: Businesses by industry, City of Brisbane
- ASBFEO: Number of small businesses in Australia
- ABS: Characteristics of Australian Business, 2024-25
- Minister for Industry and Innovation: AI Adoption Tracker release
What would you delete from your week?
A sentence is enough. We'll reply with a time for a free 15-minute call.
He replies within one working day.